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Frequently Asked Questions
How are Natural Balance Therapy (NBT) treatments different than other types of treatments?
NBT’s treatments focus on a whole-body approach, including the mind, body and spirit. Most of our clients have received treatments in the past that focused on treating the symptoms and have received short-term to minimal results. We want you to feel better and live life. At NBT, our main treatment style is the John F. Barnes Myofascial Release (MFR) approach. This approach not only treats the symptoms but ultimately treats what is causing the symptoms, providing long-lasting and permanent effects on the body. Authentic MFR treatments are never forceful, which will allow your body to release and let go of chronic holding and bracing patterns that have been contributing to your pain. You will notice a decrease in pain as well as an increase in movement and flexibility, which will restore your body’s balance and energy, leaving you feeling ready to live an active life. At NBT, we believe in educating you so you have a better understanding of your body, the treatment that you are receiving, and important ways to eliminate your pain at home.
What is the skill level of my therapist?
All of the therapists at NBT have attended well over hundreds of hours of advanced-level training through the John F. Barnes Myofascial Release continuing education seminars and are Expert or Advanced Level therapists. The terms “Expert,” “Advanced,” “Intermediate,” and “Novice” designate the level of proficiency based on completed seminars. The NBT clinic is truly one of a kind, offering a team of the most highly skilled JFB Myofascial Release therapists in Southeasternern WI. Many of our therapists also have sub-specialties including Lymphatic Drainage, Visceral Manipulation,Ccraniosacral Therapy, and energy work.
Will I see the same therapist each treatment?
NBT provides a team approach to treatment. The clinic has a number of therapists, and we encourage you to meet and be treated by all of them. Although all of our therapists are highly trained in the same consistent John F. Barnes Myofascial Release approach, each has a unique style, and we have found that seeing more than one therapist allows clients a greater depth of healing. We will help you find the combination of therapists that will best meet your needs and schedule your appointments at times that are convenient for you to allow the greatest benefit to your healing.
How long will it take to get better?
Every individual responds differently. The longer the problem has existed, the longer it may take to resolve. We notice that there are many factors that contribute to healing time, including severity of symptoms and medical history, current lifestyle, motivation levels, frequency/consistency of visits, and compliance with treatment sessions and given home-care regimens. Many of our clients start to experience immediate relief in their symptoms, but most clients will really notice how MFR will help them within the first 3-4 sessions.
Can MFR harm or injure me?
MFR can never injure or harm you, and it is never forceful. Your experienced therapist will always listen to and follow your body, as well as respect your feedback at all times.
What will I feel during the session?
Throughout a treatment session a wide range of sensations may be felt. These sensations can range from discomfort to a sense of relaxation or decreased muscular tension. It is important for you to communicate any sensations you are feeling to your therapist so they are able to assist you with understanding what you are feeling. Your therapist may need to instruct you in breathwork or visualization exercises to facilitate a greater depth of release.
How will I feel after the session?
After being misaligned and compensating for bodily imbalances for so long, your body grows accustomed to being off-balance. With each treatment session, you will notice your body opening up and coming into balance. Because the body is used to being “off” for so long, it goes into panic mode as it shifts into proper alignment. This can mean that symptoms can intensify, moods can begin to change, and underlying or buried traumas or emotions may come to the surface. This is your body’s voice and way of telling you to observe what you’re currently feeling. Many people have suffered from pain for so long that they’ve learned to cope with numbing themselves out. MFR brings your awareness back to your entire body, a body which has learned avoidance through pain, medications, or other forms of addiction or distraction. The phrase “You must feel it to heal it” is a great explanation of the necessary means of completing what you’ve subconsciously learned to avoid. Everyone’s journey is different, but the key is to stick with the process, allow yourself to feel and heal, and know that healing is never a straight, linear trend, but rather a line of ups and downs, and turns and corners. The general direction, however, is upward and for the better.
What is Unwinding?
Unwinding is a part of MFR that allows your body to move spontaneously into positions of subconscious significance or through movements that assist in eliminating pain and tension. As you learn how to feel and be present within your body, you will grow comfortable with allowing yourself to move through space that your body naturally falls into or calls for. This can consist of smooth flowing movement, slow or rapid movement, or anything else that your body intuitively needs at that specific point in time. Unwinding and Self-Unwinding can be done standing, sitting, or lying down.
What is Tissue Memory?
Tissue memory plays a large role in your healing process and involves the subconscious remembrance of traumatic incidences from being in utero to your present day – whether it’s physical, emotional, or mental trauma. Our past traumatic memories can become locked within the fascial system and can oftentimes manifest themselves in the physical pain that you feel. With the help of MFR, the physical and emotional content of any injury, literal or symbolic, may be addressed in a safe and gentle way and environment, thereby addressing pain on many levels.
What does MFR have to do with emotions?
Trauma comes in many forms and isn’t just physical. It can be in the form of emotional or mental abuse, loss, rejection, anger, guilt, etc. Over the years, most of us have learned to cope by burying our emotions. Unfortunately, with this coping mechanism the buried emotions tend to manifest themselves within the body in the form of pain, dysfunction, or disease at a later time. In referring back to tissue memory, your body will release and heal from whatever it needs to, when it needs to – as long as you learn to trust your body’s intuition. Sometimes an emotion or a memory will arise during treatment. Your therapist is trained to encourage you to feel through it and keep you safe amidst anything that may surface. This is necessary for healing on all levels.
What are co-treatments and why would they be beneficial?
Each MFR session is typically held with a single therapist but can commonly be scheduled with two or more therapists who treat you simultaneously for more profound structural and energetic effects. Co-treatments are usually recommended when your therapist feels that additional hands are needed in order to achieve deeper releases within your body.
What should I wear during the treatment session?
In order for us to effectively assess and treat you, skin-to-skin contact is important. Loosely fitting shorts, a sports bra/tank top for our female patients, and/or underwear are all appropriate to wear during your treatment sessions. Please dress according to your comfort level. We supply shorts for those who need them.
How long are MFR treatment sessions?
Your first session will be 60 minutes in length. This will include a mini-evaluation and typically 45 minutes of hands-on treatment. All follow-up treatment sessions are 60 minutes but can also be scheduled for 90- or 120-minute time slots, depending on your preference and the therapist’s availability.
Why am I expected to drink plenty of water after treatment?
When restrictions are released through MFR, it is essential to flush toxins and replenish the fascia that was originally unable to get the adequate nutrients and hydration when restrictions existed. Drinking water restores the function of the fascia that has just been released and helps flush toxins from the body.
Can I still go to the chiropractor while receiving MFR?
Yes, many of our clients find great benefit from being adjusted shortly (within 1-2 days) after receiving a treatment session. Many of our clients have told us that their chiropractor is amazed at how easily they were able to adjust them or that they were finally able to adjust an area that has been stuck for a very long time. Most of our clients find that they actually don’t need to be adjusted as frequently because, as the tension is relieved from the body, it is feeling more balanced and the bones aren’t being pulled out of alignment.
What is your preferred method of payment?
We accept cash, checks, and all major credit cards (except American Express).
How much will it cost?
NBT has a tiered payment system dependent upon the skill level and experience of the therapist that you see. Many of our clients take advantage of our affordable packages that save clients up to 10% off of each hourly session. Every client’s situation and recommended treatment is individual to them, so please call the clinic at (262) 746-9090 so we can find out more about you in order to provide a more accurate cost.
Do you bill insurance?
NBT does not participate with any insurance providers, and clients are required to pay in full at the time of service. A statement can be provided by request if you would like to self-submit to your insurance provider. If you are looking to submit to insurance, please contact our clinic prior to your first visit and we would be happy to provide you an insurance worksheet that you can use to contact your insurance carrier and check to see if our services would be covered.
What is your cancellation policy?
Since your appointment time is an entire hour set aside specifically for you, we request that all patients extend a courteous 24-hour cancellation notice to change or cancel any appointment. If a client does not arrive within 15 minutes of the appointed time or cancels with less than 24-hour notice, he or she may be subject to a service fee. Emergency cancellations are determined at the therapist’s discretion. All sessions begin and end at their scheduled times.
Do I need a physician's order to receive treatment?
A physician’s order is not required for the majority of our services. We do require a physician’s order for the following situations:
- Submitting to flexible spending or health savings account
- Internal pelvic floor work
- Lymphatic drainage less than four weeks after cosmetic surgeries such as liposuction
We are happy to help facilitate by faxing an order to your physician. We will just need your physician’s name and contact information.
Why is the clinic scent-free?
We strive to ensure the comfort and safety of staff and visitors by having a scent-free environment, and we ask that you refrain from using or applying cologne, perfume, aftershave lotions, fragranced hair products, or scented body washes and lotions prior to coming to the clinic for your treatments. The use of such products may trigger allergic reactions or create health problems in clients and therapists who are chemically sensitive to fragrances and other scented products.
What's the best way to schedule/can I schedule online?
If you are a new client, please call the office at (262) 746-9090 to schedule your first appointment. We like to talk to all of our new clients on the phone in order to find out more information on what brings you in for treatment and get you matched up with the therapist or team of therapists that will best meet your needs. Follow-up appointments and general inquiries can be made by email or phone. You can always find our therapists’ open appointments on our home page.
Should I leave a message if no one answers the phone?
Yes. There are many times that we are assisting clients, are on the other phone line or have stepped away from the desk. We encourage you to leave a message. All calls will be returned as soon as we are able and within one business day. If you prefer, you can always send an email with your question or request to email@example.com.
(MFR, VM, CST)
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(MFR, LYMPH, CST)
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Call for Availability